Refund policy

Refund & Return Policy We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help. Returns • Items must be returned within 7 days of delivery. • Items must be unused, in original packaging, and in the same condition received. • Proof of purchase is required. Non-Returnable Items • Opened battery packs • Items damaged due to improper use Refund Process Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days. Exchanges If you received a defective or incorrect item, we will replace it at no extra cost. Please contact us within 3 days of receiving the order. Contact Us WhatsApp: +601123588662 Email: vinustore@gmail.com